1. Introduction

At lucknowcasino.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

By accessing and using our website, you consent to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data

  • Name and contact information (email address)
  • Demographic information such as age and location
  • Information you provide when contacting us
  • Preferences and interests related to our content

Usage Data

  • IP address and browser information
  • Pages visited and time spent on our website
  • Referring website or search terms used
  • Device type and operating system

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and maintain our website services
  • To improve and personalize your experience
  • To communicate with you about updates and offers
  • To analyze website usage and optimize performance
  • To comply with legal obligations
  • To detect and prevent fraud or abuse

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website.

Types of Cookies We Use:

  • Essential Cookies: Necessary for website functionality
  • Analytics Cookies: Help us understand how visitors use our site
  • Advertising Cookies: Used to deliver relevant advertisements
  • Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.

5. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • With affiliate partners when you click on their links
  • With service providers who assist in website operations
  • When required by law or legal process
  • To protect our rights and prevent fraud
  • In connection with business transfers or mergers

6. Third-Party Services

Our website contains links to third-party websites and services. We are not responsible for the privacy practices of these external sites.

  • Third-party sites have their own privacy policies
  • We encourage you to review their privacy practices
  • We are not liable for third-party data handling
  • Exercise caution when sharing personal information externally

7. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

  • SSL encryption for data transmission
  • Secure servers and regular security updates
  • Limited access to personal information
  • Regular security audits and monitoring

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy.

  • Usage data is typically retained for 2 years
  • Contact information until you request deletion
  • Legal obligations may require longer retention
  • Anonymized data may be retained indefinitely

9. Your Rights and Choices

You have certain rights regarding your personal information, including:

  • Access: Request information about data we hold about you
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal data
  • Portability: Request transfer of your data
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us using the information provided below.

10. Age Restrictions

Our website is not intended for individuals under the age of 18 years. We do not knowingly collect personal information from minors.

  • Users must be 18 or older to use our services
  • We will delete any information from minors discovered
  • Parents should monitor their children's internet usage

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

  • Updates will be posted on this page
  • We will notify users of significant changes
  • Continued use constitutes acceptance of changes
  • Review this policy regularly for updates

13. Legal Basis for Processing (GDPR)

For users in the European Union, we process your personal data based on the following legal grounds:

  • Consent for marketing communications
  • Legitimate interests for website analytics
  • Legal obligations for compliance
  • Contract performance when applicable

Contact Us About Privacy

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: privacy@lucknowcasino.com
Website: lucknowcasino.com
Response Time: We aim to respond within 30 days

For GDPR-related requests, please include "GDPR Request" in your subject line and provide sufficient information to verify your identity.